Refund policy

Return & Refund Policy

At Everything Shop, your satisfaction matters to us. If you're not completely happy with your purchase, we're here to help.

Return Window

You have 30 days from the date of delivery to return an eligible item for a refund or exchange.

Return Conditions

To be eligible for a return, your item must be unused and in the same condition you received it, and in its original packaging with all tags, manuals, and accessories included.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. In those cases, we'll cover the cost of return shipping.

Refunds

Once we receive and inspect your returned item, we'll process your refund within 5–7 business days. Refunds are issued to your original payment method. Please note it may take additional time for your bank or credit card company to post the refund.

Exceptions

Clearance and final sale items are not eligible for return or refund. These items are marked as such at the time of purchase.

How to Start a Return

To begin a return, please use our Contact page with your order number and the reason for your return. Our team will confirm your eligibility and provide instructions for sending the item back.

Exchanges

If you'd like a different size, color, or model, the fastest way to get what you want is to return your original item (once accepted) and place a new order separately. For defective or damaged items, please use our Contact page and we'll arrange a direct exchange at no additional cost to you.

Questions?

If you have questions about our return and refund policy, please use our Contact page.